How a good HR strategy ensures great commercial cleaning

For a commercial cleaning company, it is very important to build and maintain a thoughtful hiring process. This is where a good HR strategy can play an important role. A sound hiring strategy helps a company find the right people who are enthusiastic about their roles and are willing to grow in their career path.

Here is how Carter Benette employs a good HR strategy to ensure great commercial cleaners:

Learning opportunities

No one has a bigger impact on new employees’ success than the team who hired them. They understand the employees learning curve and what they need to accomplish and what it will take, for example, a combination of skills and resources so they can perform optimally. Hiring managers are also systematic when it comes to onboarding new team members. Effective onboarding and provision of learning opportunities increases success rate, their engagement and retention. Carter Benette is a talent-centric culture that believes in providing tools that support an employee’s growth. Here are some of the tools we employ for professional growth:

  • Pictogram-Based Logbooks
  • On-demand Training Video Channel
  • 1-Minute to W.o.W. ™ Training
  • Profit Sharing programmes
  • Paid Training and Development Courses

Proper training

The faster a new employee learns about the company and their role, the more they are able to accomplish on the job. Managers can help accelerate the learning process based on what the employee needs to learn first. A priority list can be created, for example, if it is technical learning, insights into the fundamentals of cleaning or proper usage of cleaning tools can prove to be helpful. Learning tools or programs offer opportunities for staff to improve their skills and for employers to enhance productivity and work culture. At Carter Benette, we use our Psychographics of a Great Cleaner profiler® to screen all our cleaners carefully. This 40 point grading system scrutinizes the personality, values, attitudes, interests, and lifestyles of all candidates. Its objective is to find cleaners of the highest integrity, character and commitment.

Open communication

In addition to providing training that supports effective learning tools, interpersonal communication and keeping track of employee communications help identify opportunities for further improvement. An employee should never be afraid to ask questions. Managers can facilitate communication by checking in and following up. They can also propel an employee’s career growth in a progressive direction by measuring outcomes. Accountability fosters improvement and continued growth to do better. It also enables our employees to work in a healthy environment that promotes teamwork, relationship building and improved morale.

At Carter Benette, we take our professional values and employee satisfaction very seriously. Do you need more information about our services or our processes? Visit our website or call us at 1 (888) 588-2188.









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