Carter Benette: Vision and Values

At Carter Benette, our vision is to create immaculate spaces for everyone. We believe clean spaces lead to safer environments. Whether it is an office, warehouse, store or other living spaces, hygiene and cleanliness contribute to mental, physical and overall well-being of individuals.

In workplaces, safety protocols are crucial. Engaged employees have higher productivity and lower absenteeism. First impressions are everything as customers and employees enter your space. Companies with happy customers have an advantage over competitors in consumers’ willingness to buy, reluctance to switch brands and the likelihood of recommending them. This is why thoughtful and detailed professional cleaning matters.

What sets us apart?

What sets us apart is our approach and attention to detail. A strong foundation rooted in proper training of workers translates into efficient and result based goals. We believe a fully engaged worker delivers the highest performance and looks for more opportunities to grow. CBG is a talent-centric culture. We invest in our people by providing tools and support they need to succeed and grow. We provide the following tools for professional growth:

  • Pictogram-Based Logbooks
  • On-demand Training Video Channel
  • 1-Minute to W.o.W. ™ Training
  • Profit Sharing programmes
  • Paid Training and Development Courses

Work ethics and integrity also mean providing the right service at the right time with proper tools and capabilities. That is why we invest in the ongoing growth of our staff and workers so they can deliver optimal services, every time.

How we serve our customers?

The best way to manage a customer’s expectations is to provide information about cleaning processes and mechanisms. At Carter Benette, we believe in the power of a well-drafted Service Level Agreement (SLA). A descriptive SLA includes all details so the cleaning company and the client can be on the same page with all expectations. Defining a customer’s needs and expectations can help maintain a stable relationship between the two parties involved. A strong SLA also encourages accountability which enables us to improve and enhance our services every time.

Why choose us?

Our core values do not stop at optimal performance and services provided. We operate with integrity which means we give a voice to our staff for continued growth and professional development. Our internal success contributes to deliverance of diligent services to our clients. By keeping the cleaning business simple, human and by offering detailed, innovative and well-tailored janitorial solutions, we consider ourselves one of Canada’s best janitorial companies.

Are you looking to hire a professional commercial cleaning service? Contact Carter Benette Group today for a free consultation on your commercial cleaning and janitorial needs. Visit our website or call us at 1 (888) 588-2188.

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The Carter Benette Group