Looking to Hire a Cleaning Company? Things To Know Before Signing a Contract

Hygiene, cleanliness, and sanitization is extremely important for a business. Whether it’s a retail store, office space or a warehouse, regular maintenance and care is crucial for business retention and customer and employee safety. A clean and hygienic surrounding helps a company stand out and be known for its values and ethics.

Are you looking to hire or sign a contract with a professional cleaning company? Here is what you need to know:


The first step that involves conducting thorough research on the right janitorial company is crucial. With the number of ads online, it is easy for this exercise to get tedious and time-consuming. The most important aspect is experience. After you narrow down and make a list of cleaning companies, find out which one has a great performance score. How? An online search will give you the results you need. Ratings, reviews and website details will be very helpful in helping you determine their cleaning philosophy. A good cleaning company cares about ensuring safety, resolves issues quickly, and has the most up to date cleaning processes. Moreover, choosing the right type of cleaning service with the right company is a huge commitment for most businesses. You may have done your research but how do you decide who to trust? Most cleaning companies claim to be there in time of need. Make sure the company you decide to hire is there when needed, especially for emergencies that call for immediate response and solutions.

Cleaning service contract

The second step after researching for a cleaning company is to figure out the details of the contract. A cleaning service agreement is a contract made between the company that wants to get cleaning done and the janitorial company that is providing the services. Property managers, office managers or the building management need to go through the details outlined in the contract. The agreement also outlines the cleaning schedule such as weekly, monthly, bi-weekly or seasonal options. Some cleaning companies also provide an agreement for a single cleaning event. A well-drafted agreement includes a description of services, expected service levels, evaluation form, duties, the penalty of breach and other protocols that can help achieve an optimal level of cleaning experience.


When it comes to professional cleaning, every business may have its unique needs. An industrial facility may require a different level of cleaning as compared to an office. A healthcare clinic could have different expectations when it comes to deep cleaning and a school may need expert sanitization methods. At Carter Benette, our advanced assessment and inspection methods allow us to curate and customize cleaning services that best suit our clients. At Carter Benette, we employ the proper controls and methods. We inspect your building using our proprietary 4senses Needs Assessment™, a 150-point audit that establishes the operational framework for our business. These are some of the steps we employ when it comes to providing a needs-based assessment and execution. Our state-of-the-art equipment including electrostatic foggers, UV light sterilizers, Imaging technology for microbial contamination. A professional cleaning company uses the proper tools, chemicals and equipment to clean efficiently. They also train their employees accordingly, so they understand the functionality and usage of each item. Proper training and knowledge of equipment is key for optimal cleaning processes.

With over 25 years of experience, and the ability to meet demand anywhere in Canada, The Carter Benette Group is the right choice for all your cleaning needs. Our award-winning team has years of experience cleaning offices, retail spaces and industrial facilities. And we’re ready for the new season! Do you need more information about our Spring cleaning services? Visit our website or call us at 1 (888) 588-2188.

A person wearing gloves and cleaning a table with a spray and tissue paper